Returns & Refunds policy

1. Eligibility for Refunds

• Items must be returned within 3 days of the purchase date.

• To be eligible for a refund, the item must be:

  • Unused and in the same condition as received.

  • In its original packaging.

  • Accompanied by the receipt or proof of purchase.

2. Non-Refundable Items

• Certain items are non-refundable, including:

  • Sale or clearance items.

  • Gift cards.

  • Perishable goods (e.g., food, flowers).

  • Custom or personalized products.

  • Downloadable software or digital goods.

3. Refund Process

1. Initiate a Request
   Contact our customer support at blubbycustomercare@gmail.com with your order number and reason for return.

2. Return Authorization
   We will review your request and provide instructions for returning the item if approved.

3. Inspection and Approval
   Upon receiving your returned item, we will inspect it. If approved, we will process the refund.

4. Refund Payment

   • Refunds will be processed back to your original payment method within 7-10 business days.

   • Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

If you prefer an exchange for a defective or damaged item, contact us at blubbycustomercare@gmail.com. Exchanges are subject to stock availability.

5. Shipping Returns

• Customers are responsible for return shipping costs unless the item was defective or the wrong product was shipped.

• Ship returns to:
  261, First Floor, Gali No.12, Than Singh Nagar, Anand Parbat, new Delhi-110005.

6. Exceptions and Special Cases

If you experience issues not covered above, please reach out to our support team. We’re committed to finding a solution.

7. Contact Us

For questions or concerns about your refund, contact us at:
support@blubbyfashion.com